QUOKKA SCORE · METHODOLOGY

How we rank your plans.

Every provider in our results gets a Quokka Score (0–100). Higher is better. The score is the weighted sum of four independent components — no paid placements, no sponsored boosts.

Price competitiveness

60%

How much cheaper this plan is than the most expensive plan in your postcode for the same household profile.

Customer rating

25%

Aggregated from public review sources — ProductReview.com.au, Canstar Blue and Mozo.

Service & support

10%

Indexed on EWOV / EWON / EWOQ complaint data (where published) and resolution times.

Sustainability

5%

Renewable energy mix (electricity only), carbon offset programs, and Green Power participation.

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