Got questions about energy switching, tariffs, solar feed-in or the Quokka Score? We've got clear answers.
Is SwitchRoo really free?
Yes — completely free. We're paid a flat referral fee by providers when you switch through us, and the same amount regardless of which provider you choose.
Will switching disrupt my supply?
Nope. Switching electricity or gas providers doesn't change your physical connection. There's no service interruption — only your account changes.
How is the Quokka Score calculated?
Quokka Score blends 4 factors: 60% price competitiveness, 25% customer rating, 10% support quality and 5% sustainability credentials.
Do you compare every provider in Australia?
We compare 38+ providers across electricity, gas and health insurance, including major names and challenger brands.
Do you sell my data?
Never. We only share your contact details with a provider if you explicitly request a switch.